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Guaranteed delivery: understanding the twelve-hour commitment

BIM12's delivery commitment applies per floor: the architectural base is delivered in three to twelve hours after the complete drawing and necessary information have been received. If a floor exceeds twelve hours, that floor is not charged and is still delivered. Understanding the starting condition is essential when the practice plans work around this promise.

Make the starting package complete

Prepare the current drawing, reliable dimensions, heights, levels and the notes needed to interpret the floor. Include sections or elevations where the plan cannot establish an important relationship. Agree the architectural scope, required output format and information depth before modeling. State any Revit version requirement. If a source is ambiguous, resolve the question or record an approved working assumption. Sending a file alone does not establish that the complete information needed for the commission has been received.

Track the commitment by floor

Identify each included floor and record the agreed receipt status in the project workflow. Keep related files and questions together so everyone can understand whether something essential is still missing. For a building with several floors, do not assume that a per-floor commitment means every possible project package has the same single start and finish point. Clarify the arrangement for the actual submission and explain any priority within it. A simple readiness record is more useful than trying to reconstruct timing later from disconnected messages.

Separate delivery from later decisions

Plan time for the practice to inspect the model and consolidate any feedback. Each floor includes four change rounds, but the initial turnaround should not be confused with the time required for every subsequent architectural decision. If the practice changes a source drawing or expands the scope, ask how that affects the assignment before relying on the original timing. The modeled architectural base does not automatically include engineering design, a site verification or a regulatory approval process.

A delivery-commitment check

  • Confirm the complete drawing and necessary information have been received for each included floor, keeping any missing heights, dimensions or decisions visible in the project record.
  • Record the required files and agreed architectural scope before planning subsequent work around the timing, particularly when a multi-floor submission has different readiness points.
  • Keep the stated remedy precise: a floor exceeding twelve hours is not charged and is still delivered, without extending that promise to unrelated project services.

Keep the complete submission, its confirmation and the issued delivery together in the project record. If the commitment is exceeded, the stated remedy concerns that floor: no charge and delivery still provided. A dependable deadline plan combines this condition with ready inputs and scheduled internal review, giving the practice a realistic route from its drawing package to usable architectural work.

General guidance: each project's scope is confirmed before commissioning.

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